The State has released its formal transmittal regarding the closure of its Personal Care 20 program, effective August 1st. This program, which provided 20 hours of personal care to adults with disabilities and seniors, is one familiar to many of the customer served by brokerages like Independence Northwest.

Please note: The change to the PC20 program is not affecting ADL Supplement levels.

This means that if you are someone who used to get PC20, but you’re now enrolled in the brokerage, the additional $2,900 in ADL (Activities of Daily Living) supports will continue through the brokerage. Nothing is changing for brokerage customers at this time. The recent letter and transmittal from the Department of Human Services can be misleading given the suggestion that Personal Agents would be assisting people with finding other resources.

If you have questions, please contact your Personal Agent.