Independence Northwest is open Monday through Friday, 9am – 5pm, excluding major holidays.


Holiday Closures:

New Years Day
Martin Luther King Jr. Day
Presidents Day
Memorial Day

Independence Day
Labor Day
Veterans Day
Day After Thanksgiving
Christmas Day

Operations During COVID-19 Pandemic:

Beginning March 12th, 2020 the Independence Northwest office will be closed to regular visitors and the majority of services and functions are being performed remotely.

The office building at 919 NE 19th Avenue in Portland remains open and you may still leave mail by sliding it under the door. This includes timesheets and invoices. 

If you need assistance, please phone us during regular business hours at 503-546-2950. Full list of extensions can be found at

Personal Agents respond to all calls within one working day. When out of the office, outgoing voicemails include backup contacts for customers and their support circles.