OREGON TELEPHONE ASSISTANCE PROGRAM (OTAP) & LINK-UP AMERICAOTAP: Oregonians who recieve one of the following qualifying benefits may receive up to a $13.50 reduction in their monthly bill for local residential telephone service:

  • Food Stamps
  • Temporary Assistance to Needy Families (TANF)
  • Supplemental Security Income
  • Certain State Medical Programs or Medicaid

LINK-UP AMERICA: Helps qualified low-income individuals by paying for one-half (up to $30) of the line-connection charges for new residential telephone service.

*Note: If a person qualifies only for the Low-Income Energy Assistance Program, they will only be eligible for Link-Up America, and not for OTAP.

http://www.puc.state.or.us/PUC/rspf/otapapp.pdf

TELECOMMUNICATION DEVICES ACCESS PROGRAM (TDAP)

TDAP: Loans specialized telephone equipment at no cost and with no income restrictions to eligible Oregonians who are deaf, hearing, vision, speech, and mobility impaired.

http://www.puc.state.or.us/PUC/rspf/tdapapp.pdf

OREGON TELECOMMUNICATIONS RELAY SERVICE (OTRS)

The Oregon Telecommunications Relay Service OTRS: Customers who have TTY (text telephone for the deaf, hearing, or speech impaired) may dial 7-1-1 to reach a relay operator. The relay operator types the conversation to the TTY user.  Voice, or standard, users may also use OTRS to contact their deaf, hard of hearing, or speech disabled family or friends.

AVAILABLE SERVICES:

  • CapTel
  • Hearing Carry Over (HCO)
  • Voice Carry Over (VCO)
  • Speech to Speech (STS)

If you need assistance with these programs, your Personal Agent at INW is available to support you through the application process.