Personal Support Workers: Updated Incident Reporting Responsibilities

There are some rule changes effective November 1, 2019 that impact Personal Support Workers (PSWs).  PSWs statewide received the following information from the State of Oregon in October 2019.

Effective November 1, 2019, Personal Support Workers must report serious incidents to a supported person’s case manager (Services Coordinator or Personal Agent) immediately, but no later than one business day after an incident happens.

What kinds of things are PSWs required to report?

  • Serious illness that will result in hospitalization, bodily injury, or death without treatment.
  • Serious injury that risks a person’s life or permanent injury without treatment.
  • Physical aggression resulting in injury to the person, PSW, or others.
  • Person receives emergency medical care.
  • Person is missing beyond the time frame established in their ISP.
  • Person is admitted to a psychiatric hospital.
  • Person attempts suicide.
  • Person has an unplanned hospitalization.
  • A medication error that results in harm or puts the person’s health and safety at risk.
  • A safeguarding intervention or the use of safeguarding equipment included in a Positive Behavior Support Plan results in injury.
  • The use of a physical restraint that is not included in a Positive Behavior Support Plan.
  • Death

What must be included in the report?

  • Name of the person
  • Date, time, duration, type, and location of the incident
  • What happened before, or leading up to, the incident
  • Detailed description of the incident, including what you did
  • Description of injury, if injury occurred
  • Name of the PSW and any other witnesses to the incident
  • Actions by the PSW or others to keep the incident from happening again

Where can I get more information?
ODDS has created a training for PSWs and other providers to learn about their responsibilities to report incidents. See more information in this transmittal: APD-IM-19-068: Provider and Partners CAM training in iLearn.

 

 

VIDEO: Am I Eligible for Brokerage Services?

Check out this excerpt from our upcoming online version of our popular Brokerage 101 presentation: “Am I Eligible for Brokerage Services in Oregon?”

This short video explains how a person becomes eligible for brokerage services, with a brief explanation of the difference between an intellectual and developmental disability diagnosis. You’ll learn more about Portland metro area brokerages and how to get connected.

Please visit www.mybrokeragemychoice.org for more information.

 

 

VIDEO: What is a Brokerage Personal Agent?

Check out this excerpt from our upcoming online version of our popular Brokerage 101 informational presentation. This module is: “What Is a Personal Agent?”

A Personal Agent’s job is to connect people with intellectual and developmental disabilities with resources in the community, both paid and unpaid.

There are four primary roles of the personal agent. A PA is a navigator, so your primary link to accessing and understanding resources and services. An additional role that we play is as an advocate. So we’re support that you can rely on when you need help with others. Brokerages across the state require all of our Personal Agents to show up to every IEP meeting that they’re invited to. We have long-standing local area agreements with Vocational Rehabilitation offices to ensure a smoother set of services for you and your family.

Another essential role Personal Agents play is that of Connector. If you’re looking for a particular resource, you should give us a call and we’ll see if we know about it. One key facet of our design is that we support people with getting connected with providers. That might mean sharing resumes and information on Personal Support Workers or taking tours of provider agencies in your area. It could mean helping you interview potential supports or sharing brochures, links, and information on organizations that we believe would be potential fit. We’re told by customers that this is really is a key piece of the services that we offer.

And then, finally, there is the formal Medicaid-funded role of Case Manager. That’s where the paperwork comes in. We’re here to make sure that any of the services that are being paid for through your plan follow state and federal guidelines.

Stay tuned for additional videos on brokerage services!

Upcoming Changes to Oregon CCOs (Coordinated Care Organizations)

Upcoming CCO (Coordinated Care Organization) changes in our area have been announced. This includes the addition of Trillium to tri-county options and the exit of Willamette Valley Community Health, currently serving Clackamas.

Please see the notice from the Oregon Health Authority below for details and informational links:

OHA held a webinar with stakeholders across the state on August 22 to share the latest information about CCO 2.0 and the organizations that will serve Oregon Health Plan members in 2020. The recording of the webinar is now available online.

Learn more about OHA’s communications plan for members with changes to their CCO choices, the next steps in the awards process, and what stakeholders and providers can do to support members during this transition.

The following materials are available for you to download and are posted on OHA’s CCO 2.0 website:

 

 

Inspired Abilities Hosts Neighborhood Emergency Team Training at INW

A special message from our friends at Inspired Abilities:

Do you know about your Neighborhood Emergency Team (NET)? As soon as a neighborhood emergency occurs, a subset of Portland’s citizens don their hardhats and backpacks and head out to help! See https://portlandprepares.org/ for more information. It is great to know who they are and what they are doing and know volunteers are welcome.

Interested? If yes, you are invited to a:

Community conversation with Jeremy Van Keuren of the Portland Bureau of Emergency Management (PBEM)
6 pm – 8 pm on Thursday, September 5th
Independence Northwest 919 NE 19th Ave #275 · Portland, OR
RSVP: https://www.meetup.com/Inspired-Abilities/events/263262786/
Jeremy will help us understand the Neighborhood Emergency Teams (NET) program, citizen expectations and the workings of PBEM.

Facebook event: https://www.facebook.com/events/426002228259613/

Wait, there’s more!

After the NET volunteers complete their training curriculums, they are tested at the Portland Police Bureau Training Division’s Scenario Village. They need a real-life feeling situation, so citizen volunteers help out by being post-disaster/emergency actors. It will be an enriching afternoon where you will learn a lot simply by helping out. You and your friends and family are invited:

Volunteer Patient Actor during NET Final Field Exercises @ Scenario Village
12 noon – 4 pm on Sunday, September 15th
Portland Police Bureau: Training Division, 14912 NE Airport Way · Portland, OR
More details and RSVP:  https://www.meetup.com/Inspired-Abilities/events/263887516/

WARNING:
We will request that some “victims” wear moulage makeup (but this will not be required – you can indicate if this is OK or not when you sign up below). You are welcome to bring friends and family, including children! To have a look at what moulage is, please visit the following link (beware, however; though they are simulated injuries, it’s still a little gory): http://portlandnet.tumblr.com/tagged/Moulage