Independence Northwest is open Monday through Friday, 9am – 5pm, excluding major holidays.
New Years Day
Martin Luther King Jr. Day
Day After Thanksgiving
Inclement Weather Policy
For inclement weather, Independence Northwest follows the Portland Public Schools closure schedule in the area where Independence Northwest’s office is located (NE Portland). If PPS is closed, Independence Northwest’s office will closed. On days our office has an unplanned closure due to weather, Personal Agents who are scheduled to work will respond to urgent issues via phone and email during regular office hours. If a Personal Agent already has scheduled time off, their email auto-reply or voicemail message will direct callers to their coverage.