Heads Up, PSWs: Early Billing Date in July

Please note that in accordance with the State PSW Payroll Calendar, the PSW submission date in July 2015 is Thursday, July 2nd.  That’s really early. Monthly due dates have been pushed earlier and earlier in the past couple of years, and the Fourth of July holiday has historically caused a bit of a squeeze on billing timelines even in the best of times. Those two factors have combined this year to create the first time in brokerage history that providers have been asked to have their timesheets and invoices to us by the second of the month.

We no longer have any control over due dates or pay dates, so we want to do everything we can to publicize this very early due date to ensure that everyone gets paid on time. Please help us spread the word about the July 2nd due date by sharing this information with your PSW friends and colleagues. We rely on our community partners to help us communicate and you always come through for us. We appreciate it!




PSWs: Did You Receive a Notice from the State Regarding Expired PEA or Criminal History Check?

The following mailer was just sent to all Personal Support Workers on file at Independence Northwest. We are posting it on our blog and Facebook page to ensure all PSWs are aware of our practices around expiring qualifications.


Dear PSWs,

DHS sent out a notice this week informing PSWs that one of two documents is set to expire:

  • The Provider Enrollment Agreement (PEA)
  • The criminal history check (CHC)

It appears that the state had some errors in their source data because we’re being inundated with phone calls from providers who got expiration notices  even though none of their credentials are near expiration.

Independence Northwest tracks PEA and CHC expirations and sends out reminders of our own to all PSWs whose CHC or PEAA is near expiration.  If you haven’t heard anything from us, you should be in good shape. DHS may update eXPRS in the future so that PSWs can view their own credentials, but until then feel free to call us if you’re unsure when your documents need to be renewed. Our goal is to give everyone plenty of lead time to do renewals so that no one experiences lapses in service or payment.

– The INW Team



Some Personal Support Workers Should Expect Fair Share Checks in the Mail this Week

This morning, brokerages received the following information from the Oregon Office of Developmental Disabilities Services:

Approximately 400 Home Care Workers and Personal Support Workers checks will be issued tonite and put in the mail tomorrow. These checks are a fairshare correction. Even if a person has direct deposit, a check will be issued for them…

If the HCW or PSW have questions please refer them to contact SEIU at 877-451-0002.

INW Adds Plan of Care Coordinator Position; Contacts for Providers Experiencing eXPRS Problems

Dear various and sundry provider organizations,

I just wanted to drop everyone a line to say thank you all so much for your patience during the transition into eXPRS.  It’s been rocky for everyone involved and though we’re not quite over the hump, I think the worst is behind us. In order to keep up with the exponentially increased workload, we’ve added a full time position whose responsibility it is to create and manage plans in eXPRS. Additionally our Quality Assurance Coordinator will continue to devote the lion’s share of his time to reviewing and processing bills. These two folks are in the eXPRS trenches far more than I am at this point and should be able to clear up issues quicker than I can. My hope is that providing you with clarity on who is responsible for what in our office will help you achieve expeditious resolution to any problems you run into in eXPRS. Our aim as always is to promote quality supports for our customers and to provide timely and consistent payment to our partners.

If you are trying to enter bills into eXPRS and cannot because of issues with Plan of Care, please contact Rachel Kroll:

Rachel Kroll
Plan of Care Coordinator
503.546.2950 ext 72

If you have already entered bills into eXPRS (or have submitted invoices for non-eXPRS items) and have questions or concerns about payment, please contact Finch Raffa:

Finch Raffa, Quality Assurance Coordinator
503.546.2950 ext 25

If you are unable to achieve resolution through these channels please do not hesitate to contact me with your issues and concerns.

Thanks again for your support during this lengthy period of change.

Ron Spence
Operations Director

State Holding Town Hall Wednesday July 30th in Portland – Community Members Asked to Provide Feedback and Input

You are invited to provide input and feedback to the Oregon Department of Human Services (DHS) on their priorities and strategic direction for 2015-17 and beyond in the following areas:  Child Welfare, Aging and People with Disabilities, Intellectual/Developmental Disability Services, Self Sufficiency Programs (SNAP, TANF, ERDC), Vocational Rehabilitation, DHS agency operations, and other human services issues.

Their community outreach this summer has two goals:  first, to report on progress toward their long-term goals and strategic efforts as an organization; and second, get your thoughts and ideas as they plan for the next two years of work.  Join DHS Director Erinn Kelley-Siel and members of the DHS Executive Team for an informative presentation and lively discussion about where the agency is today and where they are going in the next two years and beyond.

Thursday, August 7, there will be a special online meeting for those unable to attend in person (see the schedule below).  Please forward this message to others who may be interested.

Wednesday, July 30
Portland – Portland Community College (Cascade Campus, Moriarty Arts & Humanities Building)
1:00 pm – 3:00 pm
RSVP to: DHS.DirectorsOffice@dhsoha.state.or.us  Portland

Friday, August 1
Bend – Central Oregon Community College (Hitchcock Auditorium)
1:00 pm – 3:00 pm
RSVP to: DHS.DirectorsOffice@dhsoha.state.or.us  Bend

Monday, August 4
Eugene – Lane Community College (Center for Meeting & Learning)
1:00 pm – 3:00 pm
RSVP to: DHS.DirectorsOffice@dhsoha.state.or.us subject line Eugene

Tuesday, August 5
Medford – Rogue Community College (RCC/SOU Higher Education Center)
10:00 am – 12:00 noon
RSVP to: DHS.DirectorsOffice@dhsoha.state.or.us subject line Medford

Thursday, August 7 (special online meeting for those unable to attend in person)
Statewide — Web-based interactive meeting, sign-up info & other details to come later.
1:00 pm – 3:00 pm
RSVP to: DHS.DirectorsOffice@dhsoha.state.or.us subject line Web

NEW!! We are also working on setting up a meeting for folks in eastern Oregon for Mid-August! Let us know if you’d like information.  Send an e-mail to DHS.DirectorsOffice@dhsoha.state.or.us subject line Eastern Oregon Meeting

Questions? Please contact DHS.DirectorsOffice@dhsoha.state.or.us

State Looks to Reduced Rates for Supported Employment and Day Program Providers; Community Responds

From the Oregon Support Services Association: On May 9, 2014, during a monthly meeting with Brokerage directors, ODDS staff shared potential rate decreases to providers of Supported Employment and Day Habilitation (ATE programs). The proposed reduction would occur across the comprehensive and Brokerage systems and go live as early as July 1st, 2014. 

Last week, the Oregon Support Services Association, the Oregon I/DD Coalition, the Oregon Rehabilitation Association and the Oregon Council on Developmental Disabilities each submitted letters to state leadership asking the state to reconsider any rate reductions. We all await responses and will update you once we have additional information on the direction the state decides to take on this important subject. 

As always, the Brokerage association will continue to advocate for appropriate payment to providers of these essential services – particularly during a time of need for increased provider capacity and better employment outcomes for Oregonians with intellectual and developmental disabilities.

Stay tuned.

– The OSSA Communications Team OSSA Executive Director Kathryn Weit Margaret Theisen Larry Deal Katie Rose


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