INW Proudly Sponsors All Born (In) Conference in 2018 – Registration Now Open

Independence Northwest is a proud sponsor again this year for the exceptional All Born (In) Conference. Registration is open now!

The annual All Born (in) Conference is an exciting day for parents, caregivers, and professionals working to end segregation in neighborhood schools and the community. It’s a day of celebrating community and learning how to use Universal Design for Learning and Best Practices to reach and teach every child. Share, learn and make connections so that we can all go forth to open the eyes of the wider community to the fact that our children are all born “in”. The Conference was founded by Northwest Down Syndrome Association in 2006 in partnership with Portland State University’s joint certification program and the Center on Inclusive Education. It has grown to be a cornerstone resource in the Northwest region, engaging many innovative parents, professionals, and community partners to embrace the gifts of every learner.

Brokerage customers with Family Training written into their ISP can use support services funding to pay customer and non-paid caregiver conference costs. Please contact your Personal Agent with any questions.

Full details about the conference can be found here.

First of Several Community Provider Focus Groups a Success

Last night we held our first of three Focus Groups for our provider community and it was a great success! Huge thanks to Jessica Leitner for facilitating a lively, engaging, and community-building conversation.

Thank you to Compass Career Solutions, Advocates for Empowerment, Eastco Diversified Services, EQC Home Care, Trellis Inc., Arise Mentors, Hosanna Homes, Community Access Services , Mentor Network and Pacific Opportunities for giving us your time and energy to help make our community stronger.

News on upcoming focus group coming soon.

Provider Spotlight: Ability Training Services

This week’s Provider Spotlight is Ability Training Services.

If you live in Washington County then you should check out Ability Training Services. This amazing group not only supports people with training, activities and learning based retreats, they help coordinate a central calendar with other agencies in order to help friends meet up in the community! ATS believes that everyone deserves encouragement, motivation and the tools necessary to grow.

Did You Know: Assistive Devices and Oregon I/DD Services

Did you know that your ISP can cover one-time expenditures for Assistive Devices?

These include adaptive equipment for eating (utensils, trays, cups, bowls that are specially designed to assist an individual to feed him/herself), and specially designed clothes to meet the unique needs of the individual with the disability (clothes designed to prevent access by the individual to the stoma, Velcro closures, specially designed zippers, etc. which could allow the person to dress/undress with less support).

Contact your Personal Agent for more information. Learn more by checking out the Oregon Expenditure Guidelines.

Provider Spotlight: Cornerstone Inclusion Supports

This Week’s Provider Spotlight: Looking for quality in home care and respite? Then check out Cornerstone Inclusion Supports. Focused on highly individualized supports, staff from CIS will meet with you to help you (and your family) to determine your needs. In addition to traditional supports, CIS also supports small groups to meet up in the community, mostly just friends who want to hang out together.

For more information, check with your Personal Agent.

 

 

Provider Spotlight: Creative Goal Solutions

This week’s Provider Spotlight is Creative Goal Solutions  – they’ve made a BIG SPLASH in Clackamas and Washington counties with their awesome community activity schedule. Groups from CGS attend festivals, concerts, museums and more! There are groups focused on sports, outdoors and nightlife as well as music and dance.

Sometimes there is a waitlist because groups fill up fast so be sure to sign up at their website or visit the event page on their Facebook page for more!

Provider Spotlight: Albertina Kerr’s Activity and Recreation Services

Albertina Kerr is pretty well known around the Portland Metro area but did you know that they currently have openings in their day program?

This week’s Provider Spotlight is on Kerr’s Activity and Recreation services, some at Port City in North Portland and elsewhere in the community. One of their groups called Open Signal recently made their own movie! At their gallery called Art from the Heart, Kerr participants have the opportunity to grow creatively through art and make money!

For more information about Kerr’s programs check out their website.

Provider Spotlight: Abilities at Work

This week’s provider spotlight is on Abilities at Work who is changing the face of today’s workforce. In partnership with Portland-Metro employers they support wage-based job opportunities for people with developmental disabilities. They currently serve over 100 people through Discovery, Job Development & Placement and Job Coaching. On the west side of town they offer computer and job skill classes to help people prepare for a job in the community.

For more information call 503-641-5820. You can also see some success stories on their Facebook page!

Provider Spotlight: Amie’s Community Care

Welcome to INW’s PROVIDER SPOTLIGHT, a new series to shine a light on the creative work of our providers in the Portland metro area. This week’s focus is on Amie’s Community Care.

Founded by Amie Scott, ACC proudly serves 170 people in the Portland area. In addition to in home supports and help with housing, ACC coordinates outings with 9 other agencies so that adults with disabilities can meet up in the community and make new friends. Amie believes strongly in “goodness of fit” and starts off every new referral with a personal meet and greet.

To learn more check out their facebook page or visit their website at www.amiescommunitycare.com.

 

 

Advocates Unite Event in Portland Draws Several Key Legislators to Discuss Disability Supports and Resources

Representatives Alissa Keny-Guyer, Rob Nosse, and Carla Piluso meet with disability advocates in Portland to discuss community priorities for the upcoming session.

Independence Northwest is proud to have been a sponsor of last night’s hugely successful disability advocacy event Advocates Unite at Lucky Lab in Portland. Huge thanks to our friends at Urban Advocacy and fellow sponsors Community Pathways Inc., Community Vision, Inclusion Inc., MENTOR Oregon, Oregon Self Advocacy Coalition, and Self-Determination Resources Inc.

Special thanks to legislators Representative Alissa Keny-Guyer, Representative Rob Nosse,  and Representative Carla Piluso for coming out in support of our community!

 

 

 

Very Important Notice to INW Customers and Brokerage Personal Support Workers

writing-1149962_1280By now, Personal Support Workers and those that employ them should have received multiple communications from a variety of sources regarding a major change to the way PSWs will be paid. TNT’s contract with the State of Oregon as the fiscal intermediary is ending on December 31st and the state is transitioning to an outfit called PCG Public Partnerships LLC (known as PPL). This change requires action on your part – whether you are a PSW or if you are the employer of the PSW. We’re told that PPL has been reaching out to all affected parties via mail, via phone, and when possible via email.

 
If you do not respond to requests from PPL, you/your Personal Support worker will not be paid for services until you do. Once you’ve completed and submitted the paperwork, you should contact PPL to ensure they have received it and labelled it “good to go”. If you don’t take this extra step to confirm with them,  there is a strong chance you/your Personal Support Worker will not be paid for services in a timely manner.
 

What To Do

 

  • Are you a PSW or Employer who has received a packet from PPL? Great. Fill it out and return it.
  • Did you receive a packet and now have questions? Call their customer service line and get help.
  • Do you find the whole thing confusing and need more hands-on help? Attend one of the just-posted information sessions in Portland, Oregon City, or Beaverton. See below.
  • Haven’t received a packet at all? Call PPL and request one. Return it quickly to avoid delay in payment in January. Or attend an information session where they’ll print one for you and help you fill it out. At present, we do not have print capability in PPL’s system. We’re hoping for that soon, but have no promised date.

Here’s what you can’t do: nothing.

 

To date, this transition has been quite bumpy. While all transitions bring challenges, such a small number of people are currently properly enrolled with PPL that we are growing very concerned. We want to be sure Personal Support Workers are paid on time for the work performed for our shared customers.

 

Current data from PPL as of this posting shows that just 5% of Personal Support Workers supporting INW’s customers are up and running in their system. There are about 9% who are currently “in process”. In terms of Employers, right now 13% are complete in PPL’s system, with another 4%  in the pipeline.  Data changes daily, so we’re crossing our fingers these numbers grow considerably in the days to come.
 
If you haven’t received a packet or if you’re not sure if you’re all set, call their customer service line directly or plan to attend one of the newly-scheduled PPL Information Sessions where you can complete all your paperwork with help from one of their staff.
 
Please do not ignore this call to action. Click here to download a copy of the scheduled sessions.
 
Date
City
Location
Hours of Operation
Tuesday, Dec 13
Beaverton
Beaverton Activities Center
15200 SW Allen Blvd
Beaverton, OR 97005
9 am – 5pm
Wednesday, Dec 14
Oregon City
Clackamas Community College
McCloghlin Hall
19600 Molalla Ave
Oregon City, OR  97220
12 – 6:30pm
Thursday, Dec 15
Portland
Courtyard Portland Airport Location 11550 NE Airport Way
Portland, OR 97220
*accessible via Red Line/Cascade Station Max lines
*parking on site
12 – 7pm
Friday, Dec 16
Portland
Courtyard Portland Airport Location 11550 NE Airport Way
Portland, OR 97220
*accessible via Red Line/Cascade Station Max lines
*parking on site
12 – 7pm
 

PSWs and Customer-Employers: Get Ready for a Change in Who Cuts Paychecks for Brokerage Customers

What’s Changing?

In the last few weeks, Personal Support Workers and brokerage customers should have received information directly from the State of Oregon and/or SEIU regarding an important change just around the corner. For a good many years, TNT Fiscal Intermediary Services has issued paychecks for PSWs serving our customers. TNT’s contract with the state ends at the end of 2016 and a new agency, PCG Public Partnerships LLC (known as PPL) will be taking over this responsibility. So in the very near future, Personal Support Workers will stop getting payment from TNT and start getting payment from PPL.

 

What does this mean to Personal Support Workers and Customer-Employers?

Generally speaking, it means that Personal Support Workers and employers (be they a brokerage customer or a legal designee) have some paperwork to fill out. Right now, PPL is sending out mailers to three groups of folks:

  • Employers (customers or their designees) who employ PSWs (You’ll get a packet by mail on or around November 4th, 2016)
  • Personal Support Workers who work for one Employer (customer or their designee) (You’ll get a packet by mail on or around November 7th, 2016)
  • Personal Support Workers who work for two or more Employers (customers or their designees)  (You’ll get a packet by mail on or around November 8th, 2016)

Customer-Employers and Personal Support Workers can return their packets in a variety of ways: by mail, fax, or secure email.

 

What Help Is Available?

If you’d like some hands-on help, consider attending one of the optional Enrollment Information and Help Sessions for Employers and PSWs. Multiple sessions will be held here at Independence Northwest and there are sessions in all three metro area counties. RSVP for a session by clicking here. If you have received your packet, you can bring it to the session in your area to receive hands-on help. If you haven’t received it by the time the session you want to attend happens, they’ll print a packet for you there and assist you in person.

You can also call PPL Customer Services for help. Their number is listed on this flyer or you can visit this website.The state’s eXPRS Facebook page has a ton of resources related to the change as well.

 

Transition time is very tight on this, so be sure you’re responsive and get the help you need! If packets are not completed and processed by the end of the year, payment for services may be affected. If you have questions, don’t hesitate to reach out to PPL for help.

INW Hosting Day and Evening Info Sessions on Adult In-Home Services this October

What’s Changing?

In the last few weeks, Personal Support Workers and brokerage customers should have received information directly from the State of Oregon and/or SEIU regarding an important change just around the corner. For a good many years, TNT Fiscal Intermediary Services has issued paychecks for PSWs serving our customers. TNT’s contract with the state ends at the end of 2016 and a new agency, PCG Public Partnerships LLC (known as PPL) will be taking over this responsibility. So in the very near future, Personal Support Workers will stop getting payment from TNT and start getting payment from PPL.

 

What does this mean to Personal Support Workers and Customer-Employers?

Generally speaking, it means that Personal Support Workers and employers (be they a brokerage customer or a legal designee) have some paperwork to fill out. Right now, PPL is sending out mailers to three groups of folks:

  • Employers (customers or their designees) who employ PSWs (You’ll get a packet by mail on or around November 4th, 2016)
  • Personal Support Workers who work for one Employer (customer or their designee) (You’ll get a packet by mail on or around November 7th, 2016)
  • Personal Support Workers who work for two or more Employers (customers or their designees)  (You’ll get a packet by mail on or around November 8th, 2016)

Customer-Employers and Personal Support Workers can return their packets in a variety of ways: by mail, fax, or secure email.

 

What Help Is Available?

If you’d like some hands-on help, consider attending one of the optional Enrollment Information and Help Sessions for Employers and PSWs. Multiple sessions will be held here at Independence Northwest and there are sessions in all three metro area counties. RSVP for a session by clicking here. If you have received your packet, you can bring it to the session in your area to receive hands-on help. If you haven’t received it by the time the session you want to attend happens, they’ll print a packet for you there and assist you in person.

You can also call PPL Customer Services for help. Their number is listed on this flyer or you can visit this website.The state’s eXPRS Facebook page has a ton of resources related to the change as well.

 

Transition time is very tight on this, so be sure you’re responsive and get the help you need! If packets are not completed and processed by the end of the year, payment for services may be affected. If you have questions, don’t hesitate to reach out to PPL for help.

State to Hold Info Call for Families Re: Entry into Sheltered Workshops (06.17.2015)

The Office of Developmental Disability Services (ODDS) will be holding an informational phone call about the upcoming policy changes for entry into sheltered workshops for individuals and their family members/support people on Wednesday, June 17, 2015 from 9:00 – 10:00 AM.

The purpose of this call is to discuss:

  • Upcoming changes to entry into sheltered workshops
  • How these changes will affect you or your family members/support people
  • Effects on those already working in a sheltered workshop
  • Effects on those not working in sheltered workshops
  • Other employment services that are available
  • Answer your questions

To call in please use this conference line:  800-260-0702 and enter guest code 361647

Additional Resources:
Entry into Sheltered Workshops: Upcoming Policy Changes FAQ
Watch a Video of ODDS Director Lilia Teninty Answering FAQs About the Changes
Governor’s Executive Order

 

“Did You Get My Timesheet?”

Since the State of Oregon Department of Human Services began taking on Personal Support Worker and provider payment through its eXPRS system, one of the most common questions brokerages have received from providers is “Did you get my timesheet?”

There’s a relatively easy way for providers to access this information via eXPRS. ODDS’ Julie Harrison and her team have created a How To guide entitled “How to Find/View Plan of Care Service Claims”. Check out the guide by clicking here. You’ll learn how to read the eXPRS screens and determine where your payment claim is in the process. Be sure to bookmark this guide for future reference. (Of note: eXPRS refers to hours or miles keyed into its system as SDEs – Service Delivered Entries.)

One additional note: If you are sending invoices or timesheets via email, please be sure to use the billing@independencenw.org email address. If you are faxing invoices or timesheets, please be sure you receive a return confirmation that the fax was received.

Thanks for your continued partnership through the ongoing systemic changes. Your work is very much appreciated.

didyougetmytimesheet

Oregon Offers Grants to Expand Provider Capacity for Employment Services to People with I/DD

From Mike Maley, ODDS Employment Coordinator:

Increasing provider capacity is one of the primary strategies of Employment First initiative. Today I have some exciting news to share in this area.

The Department of Human Services (DHS) has issued a Request for Grant Applications (RFGA). This RFGA provides up to $750,000 to be distributed for a number of grant awards. The purpose is to expand Oregon’s capacity to provide individual integrated employment services for individuals with intellectual and developmental disabilities (I/DD).

This RFGA will fund:

  • Creation of new provider organizations to provide individual integrated employment services; or
  • Expansion of services by existing provider organizations to provide individual integrated employment services in Oregon. Existing provider organizations may be those already in Oregon, or may be outside the state and willing to expand services into Oregon.

Anyone wishing to view this opportunity or wanting to submit an application can see this RFGA at: https://orpin.oregon.gov/. The ORPIN reference number is DHS-3942-15.

This grant will increase the number of qualified employment specialists that can provide Discovery, job development, job coaching and other key employment services with the goal that more individuals with I/DD will obtain, maintain, and advance in individual integrated jobs.

DHS may approve a range of grant awards, with no single award exceeding $150,000, for an initial grant term through June 30, 2016.

Each application must seek funding to expand the organization’s workforce by at least one full-time employment specialist. Applicants must show that they will:

  • Increase capacity of employment specialists in their new or current organization;
  • Train new employment specialists to provide, at a minimum, the following types of services: Discovery, job development, and job coaching services, consistent with established core competencies and other requirements of DHS or its program offices; and
  • Engage the Office of Developmental Disability Services (ODDS) through Community Developmental Disability Programs (CDDPs), Support Service Brokerages and Vocational Rehabilitation through its local field offices in the implementation of individual integrated employment services for individuals with I/DD.

Facility-based providers awarded grants in Oct. 2014 as part of the “Provider Organization Transformation Project” are not eligible for this grant.

Proposals are due by 3 p.m. Feb. 5, 2015. Any specific questions regarding this RFGA can be directed to John Gardner with DHS Contracts & Procurement: john.f.gardner@state.or.us or 503-378-3523.

Thank you all for your continued involvement, support, and advocacy for services to individuals with intellectual and developmental disabilities in Oregon. If you have comments or questions, please email them to employment.first@state.or.us.

~ Mike

 

Metro Area Personal Support Worker eXPRS Training Dates Announced

In January 2015, the Oregon Department of Human Services is putting on a series of trainings on their electronic billing system eXPRS. The trainings are specifically geared toward Personal Support Workers. You may attend a training at any of the sites below, whether or not you serve individuals at the hosting brokerage or county. The Independence Northwest training will be held on January 13th. Be sure to RSVP by emailing ODDS.training@state.or.us.

 

PSWTrainingsJan2014

Five Things That Are Working Well in Brokerage Support Services Today

By Larry Deal, Executive Director of Independence Northwest

Over the past year and a half, so much time has been spent deconstructing and reconstructing Oregon’s Intellectual and Developmental Disabilities system, there’s been little opportunity to sit back and celebrate some of the successes. Here are five things that are currently working well – and that deserve their moment in the sun.

People are getting more services. With the change from 100% Title XIX Waiver to a mix of K Plan and Waiver funding, Oregonians with intellectual and developmental disabilities are getting more services than ever before. This is a wonderful thing. Historically, people in crisis situations had limited resources and little option other than out of home placement (group homes and foster care homes) whether that was their preference or not. In the new system, many Oregonians now have the resources to continue living at home; the current design supports true individual and family choice. The importance of this change cannot be overstated. (That said, there’s still a very real fiscal sustainability discussion that must be had to support these efforts long-term.)

Providers are beginning to expand capacity. This one’s a slower burner, but it’s beginning. Customers, families, and professionals have all been highly concerned about the increase in funding since it came without an ounce of provider capacity expansion planning or incentives. Oregon put the funding before the resources. In recent weeks and months, many agencies have begun reaching out to brokerages and are expanding their services to our community in everything from in-home to employment supports; in 2015, I believe we will see a tangible increase in options for our customer base.

There’s a recent willingness for course correction when things aren’t working. If you haven’t heard of DSA (Day Support Activities,) consider yourself lucky. In short, DSA was an exercise in rushed change implementation. Ultimately, it changed rates, it changed processes, and it changed the definition of certain services. The process upended Brokerage, CDDP (Community Developmental Disabilities Program) and provider organization operations and damaged the integrity of reporting systems statewide. However, collaborative efforts (led by ODDS)  amongst brokerages, CDDPs (counties), providers, and state has made a real difference. Recent changes in leadership have assured a common sense, customer-first approach to problem solving. In other words, there’s strong collaboration happening again in Oregon. This is a very good thing – let’s do more of it.

We’re sticking with our current needs assessment tool. One of the major concerns brokerages have been facing while implementing the still-new functional needs assessment has been knowing full well we’d have to change assessments again at the beginning of 2015. Recent actions from the state suggest that we will be working to make the current brokerage tool (the Adult Needs Assessment) work well into the future. For brokerage customers, this is promising. We need consistency, stability, and some time to do some in-depth analysis on the efficacy of the current tool first. This decision deserves kudos.

Perhaps most significantly, Oregon is focusing on individual goals – again. If you have been working in the system or receiving services for the last year and a half, you’ve no doubt noted the troubling focus on deficits-based language and approach. I remember being in a meeting very, very early on in the K Plan implementation when it was announced by someone with significant influence that “this is no longer about goals, it’s about needs.” Soon, that refrain began to echo. Fortunately, that interpretation is no longer alive and well. What some people didn’t understand early on in the transition process was this: Brokerages have always addressed disability-related support needs. And we have done so while helping people reach their goals. You don’t provide publicly-funded services without making sure needs are documented and necessary. A sophisticated, supportive, holistic system addresses health and safety while placing a premium on the wants, needs, and goals of the individual. We know it can work because we’ve been doing it for thirteen years. I can’t say enough how pleasing it is to hear high-ranking leaders in our state stating that goals matter.

There are many issues we must continue wrestling with: the eXPRS payment system and pending Personal Support Worker entry, the monthly versus annual services issue, the ongoing review of Behavioral Supports, changes to supported employment, and many more. But as we inch ever closer to the new year,  it’s safe to say that we all hope for continued positive developments in the Oregon I/DD service delivery system. We’re a resilient, engaged, and growing community. Fingers crossed we can focus the coming year’s efforts on enhancing, expanding, and enriching the lives and experiences of the individuals, families, and communities we support. Oregon was once at the forefront of community-based services in our country; with continued focus, effort, and partnership there’s no reason that can’t be a reality again.

 

State/UCP Connections Offer Personal Support Worker Training for Billing in eXPRS

UCP Connections, a fellow support services brokerage, recently began a field testing of the Oregon Office of Developmental Disabilities‘ upcoming transition to paying Personal Support Workers (both Domestic Employees and Independent Contractors) through its payment system (eXPRS.) Effective January 1, 2015, all PSWs will be paid directly through the state’s eXPRS payment system. As part of the field testing,  UCP and ODDS’s Julie Harrison are offering up trainings for Personal Support Workers  They have opened up these opportunities to PSWs throughout the metro area. Please see dates below. 

To register: contact Maggie Deeks at maggied@ucpconnections.org or (503) 546 2991 ext 358.

PSW Training
Monday, December 1st at West Linn Public Library, 1595 Burns Street, West Linn, 97068

  • Session #1: 10:00am to 11:30am
  • Session #2:  1:00pm to 2:30pm
  • Session #3:  3:30 to 5:00pm

PSW Training
Monday, December 15th at UCP Connection, 305 NE 102nd Ave, Suite 100, Portland, 97220

  • Session #1:  10:00am to 11:30am
  • Session #2:  1:00pm to 2:30pm
  • Session #3:  3:30 to 5:00pm

Provider Organization Training
Monday, December 15th at UCP Connection, 305 NE 102nd Ave, Suite 100, Portland, 97220

6:00 pm to 7:30pm

 

Independence Northwest Offering Brokerage 101 Forums in Nov/Dec 2014

small101fallflyer

In November and December 2014, Independence Northwest will be offering a series of forums:  Brokerage 101: A Primer on Support Services. The forums are designed for people new to brokerage services – whether just recently referred (in the last year) or considering their options for in-home and community-based supports. You’ll learn where brokerages come from, what we do, and what to expect from our services. These presentations are perfect for students in transition and their families! Topics include: eligibility, funding, the K Plan, the Adult Needs Assessment, case management services, support service options, provider options, person-centered planning, supported employment, and more!

Join us to have your questions answered!

WHEN
Thursday, November 13th from 5:30 – 7:00 PM
Tuesday, December 16th from 5:30 – 7:00 PM

WHERE
Independence Northwest
919 NE 19th Avenue Suite 275 in Portland

RSVP by calling 503.546.2950 or emailing bcooper@independencenw.org. (Space is limited to 30 per session.)

Introducing the Personal Support Worker Enhanced and Exceptional Worker Certificate Program

The 2013-15 HCW/PSW Collective Bargaining Agreement provides for a new level of worker and compensation. Enhanced and Exceptional Workers provide services to consumers with certain assessed medical and/or behavioral needs, AND have successfully completed additional training.

The Oregon Home Care Commission will be holding the first pilot Enhanced and Exceptional Worker trainings for both HCWs and PSWs in November/December in the Portland area. If you, or someone you know, are interested in being part of the pilot, follow these steps:

1. Make sure your CPR/First Aid is up-to-date. You will need to send a copy of your certification with the application.|

2. Go to the website: ohcc-training.org. Create an account, then log in to your account. Look under “Courses” for the Readiness Assessment for your work group (HCW or PSW).

3. You are allowed to take the Readiness Assessment one time only, so some study ahead of time will be helpful. It is highly recommended that you review course manuals from the classes you have attended that are listed on the website if you have taken them.

4. Complete the Readiness Assessment. You will be able to review your answers after you finish the assessment.

5. If you pass the assessment with a score of 80% or better, you will be directed to the application. Fill this out and send to the Home Care Commission. These must be received by October 20, 2014 to be eligible for the pilot course.

If you do not pass the readiness assessment, you can use the feedback online to determine which topics to learn more about or courses to attend. The assessment will open again in 2015 the next time the course is offered.

For more information contact:
Joan Medlen
Personal Support Worker Training Coordinator
joan.e.medlen@state.or.us

 

 

 

A Message from DD Director Trisha Baxter to Personal Support Workers re: July 1st Payment Changes

A Message from Trisha Baxter, Interim DD Program Director:

Dear Personal Support Worker,

As you know, our state is making a number of changes throughout the programs supporting individuals with intellectual and developmental disabilities.  These changes are needed to be in compliance with federal regulations and our collective bargaining agreement, as well as to improve service delivery.  The Department of Human Services has been working collaboratively with SEIU, Brokerages, Community Developmental Disability Programs (CDDP), providers and other advocates in making sure these changes do not negatively impact the people we serve or our workers.

The most immediate and direct change, coming up on July 1, is how you will be paid.  Beginning in July, we are moving to a centralized state payment system, with TNT Fiscal Intermediary Services, Inc., with common payroll dates twice a month.  This is going to help streamline eligibility for medical, dental and vision benefits.  As we have previously communicated, there is a delay to other program changes, specifically around the Plan of Care functionality in eXPRS. We will be sharing more information around those timelines as it becomes available.

You may have recently been contacted by the CDDP and/or brokerage that you work with to complete information required for the transition to TNT Fiscal Intermediary Services for the purpose of processing payroll on July 1. Please complete and return any paperwork you have been provided so that we can ensure you are paid timely. Once you have completed and submitted your paperwork you have nothing else to worry about – TNT will contact you, through your CDDP or brokerage, should additional information be needed. TNT has indicated that if paperwork is delayed, they will still do everything in their power to ensure timely payments, even to the point of running an extra payroll cycle if needed. It is important to us that you are paid accurately and timely. You will need to sign a new direct deposit form if you chose direct deposit.  This form was included in the information you received from your CDDP or brokerage. If you need another copy of the form, please contact the CDDP or brokerage, or you can contact TNT directly at (503) 463-0134.

In accordance with the collective bargaining agreement, beginning with services provided after July 1, 2014, claims for payment should be submitted to the Brokerage or CDDP no later than three (3) business days (excluding Oregon and Federal holidays) before the eighth (8th) and/or the twenty-third (23rd) of each month.  You will be paid three (3) business days (excluding Oregon and Federal holidays) after the eighth (8th) and/or the twenty-third (23rd) of each month.  Click here to see the full details http://www.seiu503.org/wp-content/blogs.dir/10/files/2014/03/SEIU-OHCC-2013-2015-Collective-Bargaining-Agreement-FINAL-SIGNED-COVER-LETTER.pdf. Payment for June or earlier services will be paid in accordance with current practice.

If you have questions regarding this transition, please contact your CDDP, Brokerage, or TNT. Be watching for additional information over the next couple of weeks, including a calendar outlining payment dates, options for payment, and other information for your reference.